Sales360 - Omni-Channel Sales Management Software

Sales360 - Omni Channel Sales Management Software

Comprehensive Omni-Channel Sales Management for Seamless Multi-Platform Selling

Overview

The Sales360 Omni-Channel Sales Module is designed to streamline the process of selling your products across various sales channels. By integrating multiple online and physical platforms, this module allows you to manage and optimize your sales activities from a single dashboard. Whether you are selling through a website, POS system, WooCommerce, or handling manual and pre-orders, Sales360 ensures seamless inventory management and enhanced customer engagement.

Why Embrace Omni-Channel Selling?

Omni-channel selling provides significant advantages by increasing visibility, reducing risks, and optimizing customer reach. Selling through multiple channels not only broadens your market exposure but also allows you to connect with customers on their preferred platforms, improving the likelihood of conversions.

Benefits of Omni-Channel Sales Module

Increase in New Customers and Sales

By expanding your presence across multiple sales channels, you enhance product visibility and increase potential customer touchpoints. This broader reach can lead to higher sales as more consumers are exposed to your products.

Reduced Risk

Diversifying your sales channels mitigates the risk associated with relying on a single platform. If one channel becomes less effective or ceases operations, your business remains resilient due to its presence on other channels.

Increased Visibility and Brand Recognition

Being visible on various platforms increases brand recognition and builds trust among consumers. The more channels you are active on, the more familiar customers become with your brand, leading to improved brand loyalty.

Reach Your Audience More Easily

Omni-channel selling allows you to tap into the vast audience of large marketplaces and platforms. This expanded reach helps attract a wider customer base and increases the chances of making sales.

Increased Number of 'Touch' Points

More touchpoints mean greater chances for customer interaction and conversion. Customers might encounter your product on your website, then see it on a marketplace like WooCommerce before making a purchase.

Learn About Customer Habits

Multichannel selling provides valuable insights into customer preferences and shopping habits. Understanding where your customers prefer to shop allows you to tailor marketing strategies and improve engagement.

Innovative Features to Optimize Your Business Operations

Product Information Management

Centralize the creation, upload, and editing of product information, including descriptions, images, and site-specific data. This feature helps avoid duplication and reduces errors, streamlining the management of your product catalog.

Order Management

Manage all order-related activities from a single location. This includes viewing, tracking, processing, and updating orders, as well as generating packing slips, pick lists, and invoices. Improved order management reduces turnaround times and enhances customer satisfaction.

Centralized Inventory Management

Synchronize stock levels across all sales channels in real time to prevent over-selling and stockouts. This feature ensures that inventory data is accurate and up-to-date across all platforms, satisfying customer demands.

Price and Product Promotion

Dynamically manage pricing and promotions based on real-time data. Adjust pricing strategies and promotional offers across multiple channels to optimize revenue and attract more customers.

Shipping

Integrate with shipping carriers to streamline the creation of shipping labels, invoices, and other necessary paperwork. This feature updates your sales channels with shipping information, ensuring a smooth fulfillment process.

Reporting and Invoicing

Access and download real-time sales data to monitor performance and make informed decisions. Generate reports on sales trends, product performance, and customer behavior to guide your business strategy.

Module Features

Order Management

Order List: View detailed information for each order.

Order Processing: Handle the entire order lifecycle.

Automated Inventory Check: Ensure stock levels are automatically updated.

Shipment Management: Manage shipping and fulfillment processes.

Pre-Order Channel:

Product Settings:Configure settings for pre-orders.

Pre-Order Form:Create and manage pre-order forms for client portals.

Client Portal Channel:

Product Settings:Manage pricing for the client portal.

Price Settings:Manage pricing for the client portal.

Client Portal Features:Store, search, and order products through the client portal.

POS Channel:

Product Settings:Configure product information for POS systems.

Price Settings:Manage pricing for POS transactions.

POS Features:Includes shift management, transaction management, barcode scanning, loyalty points, payment processing, receipt printing, sales reporting, and staff management.

WooCommerce Channel:

WooCommerce Store Management:Manage connection settings, product information, and pricing for WooCommerce.

Sync Features:Synchronize products, orders, and inventory between WooCommerce and Thulo Cloud CRM.

Trade Discount:

Promotion Management:Create and manage trade discounts and promotions.

Voucher Management:Handle discount vouchers and their redemption.

Reports:

Trade Discount History:Track the history of trade discounts.

Sales Statistics:Analyze sales performance data.

Settings:

General Settings:Configure general module settings.

Order Settings:Manage settings specific to order processing.

Automatic Sync Settings:Set up synchronization preferences between systems.

Integration:

Inventory Management:Integrate with Thulo Cloud CRM’s inventory management system.

Accounting and Bookkeeping:Integrate with Thulo Cloud CRM’s accounting and bookkeeping modules.

Customer Loyalty and Memberships:Sync with Thulo Cloud CRM’s loyalty and membership systems.