Effective Date: 1st May 2024
Welcome to Thulo Cloud CRM. Your privacy is critically important to us. Thulo Inc Pvt. Ltd. ("Thulo Cloud," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [thulocloud.com] and use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.
1. Information We Collect
Personal Information:
We collect personal information that you provide to us such as your name, email address, phone number, and payment information when you sign up for our services.
Non-Personal Information:
We also collect non-personal information that does not directly identify you, including but not limited to your browser type, operating system, and IP address.
Usage Data:
We may collect usage data, such as information about how you use our website and services, including the pages you visit and the actions you take.
2. How We Use Your Information
To Provide and Maintain Our Service:
We use the information we collect to deliver and maintain our services, process transactions, and manage your account.
To Improve Our Service:
We may use your information to understand how our services are used, identify areas for improvement, and enhance user experience.
To Communicate with You:
We use your personal information to send you updates, newsletters, marketing communications, and other information that may be of interest to you.
For Security Purposes:
We use your information to detect, prevent, and address technical issues and protect against fraudulent or unauthorized activity.
3. Sharing Your Information
With Third-Party Service Providers:
We may share your information with third-party service providers that perform services on our behalf, such as payment processing, data analysis, and email delivery.
For Legal Requirements:
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers:
If Thulo Cloud is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Data Protection Rights
Access:
You have the right to request access to the personal information we hold about you.
Correction:
You have the right to request that we correct any information you believe is inaccurate or incomplete.
Deletion:
You have the right to request that we delete your personal information, subject to certain conditions.
Restriction of Processing:
You have the right to request that we restrict the processing of your personal information under certain conditions.
Object to Processing:
You have the right to object to our processing of your personal information under certain conditions.
Data Portability:
You have the right to request that we transfer the information that we have collected to another organization, or directly to you, under certain conditions.
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Thulo Cloud
228/55 Jwagal Madhu Marg, Jwagal Tole, Lalitpur Metropolitan City, Ward No 10, Bagmati, Nepal
Phone: +977-1-5269117, 5269118, 5269119
Email: cloud@thulo.com
By using Thulo Cloud CRM, you acknowledge that you have read, understood, and agreed to this Privacy Policy.