We are committed to safeguarding your data with the highest level of security. Our facilities are protected by round-the-clock security measures, including video surveillance, biometric access controls, and advanced systems for detecting and preventing fire, flood, and theft. Our network security is bolstered by the latest encryption technologies and intrusion detection and prevention systems. To learn more about how Thulo Cloud keeps your data safe, explore our comprehensive data protection measures.

We accept payments through Visa, MasterCard, ConnectIPS, Fonepay, and PayPal. For yearly subscriptions, we also offer the option to pay via digital wallets, bank transfer, or check. For more information or to arrange a payment, please contact us at: cloud@thulo.com.

Currently, Thulo Cloud CRM supports only the English language. However, we are actively working to make the software available in Nepali as soon as possible.

You are not bound by any contracts or commitments. Thulo Cloud CRM is a pay-as-you-go service (monthly or yearly), allowing you to make changes to your plan whenever you need.

Absolutely! Simply log in to your Thulo Cloud CRM account, go to the "My Account" section at the bottom of the menu, click on the "Subscription" link, and follow the steps to upgrade, downgrade, or customize your plan to meet your requirements.

For customers of our paid subscriptions, you automatically have access to our Basic Support. Additionally, you can opt-in for one of our paid support plans, which offer faster response times, 24/7 support, dedicated onboarding, and more. Check out our Support Plans here.

Yes, we provide end-to-end services that cover everything from requirement gathering to setup and onboarding. We have dedicated programs for SMEs and Enterprises, ensuring that their different requirements and needs are addressed effectively.

No, currently we do not offer a free subscription. However, you can try Thulo Cloud CRM with our Entrepreneur Plan for up to 7 days before deciding to purchase. The Entrepreneur Plan includes features like customer management, lead management, task management, and customer support management, along with over 60 other features. Start your 7-day free trial here.

If you have more questions, you can reach us directly by writing to cloud@thulo.com or chat with our sales representative on the live chat. You can also call us at +977-1-5269117, 5269118, 5269119 between Sunday to Friday, 9:30 AM - 5:30 PM to talk directly with our sales representatives.